Call Center Benefits:

• No more hold times – your customers won't get tired of waiting
• Consistent customer service and order taking
• Upsale capabilities and promotional themes
• Order suggestions based on customer profiles

Restaurateurs are quickly realizing the superior benefits of outsourcing their inbound telephony operations. Delphis Software and its technology partners can implement a cost-effective centralized call center solution that will increase efficiency and customer satisfaction. We invite you to contact us for a cost-benefit analysis of your operation.

We recently analyzed a Pacific Northwest pizza chain and discovered massive problems with their telephone operations. This particular chain took an average of 16.5 seconds before a call was answered, and 17% of all calls were put on hold. 23% of the callers that were on hold gave up before placing their order. What are your telephony statistics? Let us help determine how you are doing.

Delphis Software and its partners have implemented solutions for McDonald's, Burger King, and Panda Express among many other companies.